Wednesday, 17 August 2011

Burnt fingers

I suppose it's my own fault. I should've checked, been less keen to schedule guest posts while on holiday (although - with the single exception of the last one - they've been excellent, thanks to the skill and integrity of the bloggers who volunteered to write them). But that's the key - the word 'bloggers'. Until Monday, they'd all been bloggers - honest, hard-working, fine-writing, entertaining and educating bloggers all. And then I go and spoil it by accepting copy from a PR...

Here's what I received after I posted their article on Monday:

On 16 August 2011 16:25, Ariane Sloan <asloan@5wpr.com> wrote:
Hi Tim,

I hope you’re well. I’m sorry for any inconveniences this may cause you, but we are unable to ship product overseas and will not be able to host the giveaway on your website.

Again, I apologize for the inconvenience.

Thank you,
Ariane  

Ariane Sloan
5W Public Relations 
Direct: 646.862.6376

And here is my reply:

Dear Ariane:

May I suggest you check this kind of thing before approaching a blogger in future? It quite clear from my site that my blog is a UK blog, to say nothing of the '.co.uk' url in the address. 

As for the 'inconveniences' you apologize for, it is less that than a matter of the trust and goodwill you have abused - mine in putting up the post in the first place and my readers for bothering to view it. 

The haste with which you're now reneging on your offer leaves a rather bitter taste. I sincerely hope for the sake of your business that none of your 'natural remedies' does the same thing.

Profound apologies to all who read it commented, or planned to do so. I'll be more careful in future. And only accept posts from fellow-bloggers.

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